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UserManual:Crash reports: Difference between revisions
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== Backtrace == <!--T:1-->
After each crash Valentina collect information about crash. This information very important for quick fix problem. We don't collect any personal information. Collection works only for Windows version. After next run Valentina will check if had occurred crash, and if yes, will send it to us automatically. This behavior can be disabled in Options. If automatic sending disable you will find all crash reports in directory '''reports''' in root directory of application. So you can send us report manually using '''Help -> Report Bug ...''' .
<!--T:2-->
Example of report:
<!--T:3-->
<source lang=bash>
-------------------
<!--T:4-->
Error occured on Thursday, November 13, 2014 at 13:39:51.
<!--T:5-->
C:\pack\valentina\valentina.exe caused an Access Violation at location 00555689 in module C:\pack\valentina\valentina.exe Reading from location 00000000.
<!--T:6-->
Registers:
eax=00555680 ebx=01156208 ecx=0022fdd0 edx=00000000 esi=0022d108 edi=0022fdd0
Line 56 ⟶ 61:
7C817077 004014C0 00000000 78746341 kernel32.dll!RegisterWaitForInputIdle
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== Log == <!--T:7-->
<!--T:8-->
Not all backtraces contain enough information for fixing issue. That's why in addition to backtrace we add log.
<!--T:9-->
You can't disable creation log. Valentina clean log before each run.
== Default Log Location == <!--T:10-->
<!--T:11-->
Windows XP
<!--T:12-->
<code>C:\Documents and Settings\%USERNAME%\Local Settings\Application Data\Valentina</code>
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Windows 8 or 7 or Vista
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<code>C:\Users\%USERNAME%\AppData\Local\Valentina</code>
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Mac OS X
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<code>~/Library/Application Support/Valentina</code>
<!--T:17-->
Linux
<!--T:18-->
<code>~/.config/ValentinaTeam</code>
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